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 PRIVACY POLICY

Information We CollectHow We Use Your Information Sharing of Information Data Security Your Rights Children’s Privacy Changes to This Policy Data Retention and Deletion

Information We Collect

 When you use our app, we may collect the following information: 

  • Account Information: Name, email address, phone number, and membership details you provide when registering.
  • Booking & Usage Data: Appointments, classes, or equipment you book and use. 
  • Device Information: Device type, operating system, and general usage statistics. 
  • Payment Information: Processed securely through trusted third-party payment providers (we do not store your credit card details).

How We Use Your Information

 We use the collected information to: 

  • Provide and manage gym, wellness, and biohacking services. 
  • Process bookings, memberships, and payments. 
  • Send notifications, reminders, and updates related to your sessions. 
  • Improve app functionality, user experience, and customer support.

Sharing of Information

We do not sell your personal information. We may share your information only with: 

  • Service Providers: For payment processing, hosting, and communication services. 
  • Legal Requirements: If required by law or government authorities.

Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to: 

  • Access, update, or delete your personal information. 
  • Opt out of marketing communications. 
  • Request a copy of your stored data. 

To exercise these rights, please contact us at: info@apparati.com.

Children’s Privacy

Our services are intended for users aged 9 and older. We do not knowingly collect personal data from children under 9. If we learn that we have collected such information, we will delete it promptly.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date."

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and to comply with our legal obligations. 

- Account information (name, email, phone, membership details) is retained for the duration of your membership and for 7 years after your account is closed, as required for tax and accounting purposes. 

- Booking and usage data (appointments, classes, equipment sessions) is retained for 3 years after the date of the session. - Health and fitness data (body composition, sleep, recovery, heart rate, and workout metrics received from connected devices such as Health Connect, WHOOP, Oura, InBody, ARX, and OxeFit) is retained for as long as your account is active. It is deleted within 30 days of your account being closed, or within 30 days of you disconnecting the relevant device. 

- Payment information is processed by our payment provider (Stripe). We do not store full card details on our systems. Transaction records are retained for 7 years for accounting and audit purposes. 

- Device and general usage statistics are retained for 24 months. You may request deletion of your account and associated personal data at any time by contacting us at info@apparati.com or through the account settings in the Apparati app. We will action verified deletion requests within 30 days, except where we are required by law to retain certain records. Backup copies of deleted data are purged from our systems within 90 days.